Hire Trained PSA
SKILLSFUTURE SINGAPORE WORK-STUDY CERTIFICATE FOR PATIENT SERVICE ASSOCIATE
A collaboration among SkillsFuture Singapore, HMI Institute of Health Sciences and Generation, Singapore we bring you a 7 week, employer validated programme where you will have an opportunity to interview and hire from a pool of candidates trained on key technical skills and behavioral skills and mindsets required in performing end-to-end duties of a Patient Service Associate.
HOW WE SOLVE PROBLEMS
TALENT SCARCITY
Our bootcamp style programs offer a reliable pipeline of highly-skilled talent that’s ready in just a matter of weeks.
ON-THE-JOB PERFORMANCE
Our training curriculum requires extensive practice of the specific activities that make a great employee so that our graduates are your best employees from day one on the job.
HIGH TURNOVER
Our curriculum teaches soft skills and behavioral and mindset skills to ensure our graduates understand the unique demands of a role before they start work. We provide mentorship and support during the first months of employment so that they stay on the job for the long term.
RESKILL EMPLOYEES
Generation partners with employers to reskill workers for new, in-demand roles, either at their current workplace or in a different industry / employer altogether.
Latest and relevant curriculum designed and developed with direct inputs from and validated by 3 leading employers in healthcare sector in Singapore.
Learners spend 78.02% of time in this course on hands-on practice through drills, role plays, simulations and case studies based on situations heard from employers and practicing daily tasks using hospital management system.
Integration of Behavioral skills and Mindsets with technical skills throughout the curriculum leading to career as a PSA in the healthcare sector.
Key Technical Skills
- Scheduling patients
- Clinical support
- Maintaining patient records and privacy
- Verifying insurance
- General office support
- Invoices and collecting payments
- Commitment to learn
- Registering and verifying patients
- Patient service
- Basic medical terms
Behavioral Skills
- Communication
- Service orientation
- Proactiveness
- Teamwork
Mindsets
- Personal responsibility
- Future orientation
- Growth mindset
- Persistence
Be an employer partner today and get access to our trained learners
Request for an Intro meeting here or please reach out Paroma Ray, the Program Lead.
Find out more about our program details below.
